Question 1

What Promotions Are Available?

Accepted Answer

Be the first to hear about the latest deals and offers by following our Facebook page at https://www.facebook.com/XtreamChatswoodChase

Question 2

What Are Your Business Hours?

Accepted Answer

We are open 7 days a week from 8:30 am to 5:00pm. Please arrive at least 30 minutes before our closing hours.

Question 3

How Do I Find You?

Accepted Answer

-Chatswood- Located in Chatswood Chase Level B2 and GA    To get to Level B2, please enter through Chatswood Shopping Centre's South entrance (Victoria Avenue) and drive towards the boom gate on the far right lane.        Once getting your ticket, drive down the ramp to level B2        Alternatively to get to Level GA please enter through the shopping centres north entrance (malvern ave entrance).          -Eastwood- Located in Eastwood Shopping Center Parking Area   -Epping- Located behind the 7-Eleven petrol station   -Burleigh Heads- Located in Stockland Burleigh Heads Ground Car Park

Question 4

How Long Will It Take?

Accepted Answer

Our average waiting time is 1 hour while other services can take up to 3 hours. Our customers conveniently drop-off their keys and shop at Chase during their wait. (3 hour free parking)

Question 5

What should I do before visiting?

Accepted Answer

Remove all valuables and organize your belongings before you hand over your keys.    Please be advised that we are not responsible for any items that go missing.

Question 6

Are Bookings Required?

Accepted Answer

We are sufficiently staffed for drive-in customers, however it is reccomended to book ahead to avoid waiting time durking peak hours (11am - 2pm). Also, 10% discounts are available for customers who book online.

Question 7

Why Am I Charged More Than Others?

Accepted Answer

Upon arrival our technicians will inspect your car and determine what service best suits your needs depending on the size and condition of your car. A reasonable surcharge may apply in the presence of excess dirt, sand, mud, bugsplatter, bird droppings, road film, tar, tree sap, brakedust, animal hair etc.

Question 8

I'm Unhappy With Your Service

Accepted Answer

Sometimes we miss a spot or two and we feel fully responsible for any mistakes. Please reach out to our staff members or submit feebacks via our 'Contact Us' page. Alternatively send your feedback to wonstopia@gmail.com and we'll get back to you shortly to arrange a time and date to recify your issues. Please be advised that customers are expected notify their inquiries within a reasonable time frame.